Frequently asked questions

We help people understand and communicate what is most important in their data. By transforming data into insightful, human-like language, our natural language generation (NLG) technology enables people to be data-driven without needing to be data literate. As the leader in NLG for the enterprise, we works with customer including Credit Suisse, Deloitte, MasterCard, USAA, and members of the U.S. intelligence community, empowering them to make better decisions, focus talent on higher-value opportunities, create differentiated products, and realize untapped potential-- all through the power of data storytelling.

Organizations have invested significantly in tools to analyze and report on data-- yet everyday decision-makers still struggle understanding what is driving business performance. We help people spend their time on high value tasks by automating manual, time-consuming data analysis and reporting activities.

Our technology delivers data-driven information in the most relevant, timely, and intuitive way possible-- through language. Language that automatically conveys insight at incredible scale and that can be integrated into your existing data analytics applications. Dedicated to serve the enterprise, our Natural Language Generation software has achieved AWS Competency Partner status and is SOC 2 compliant-- trusted by the world's largest organizations in some of the most highly regulated industries.

We offer Quill, a Natural Language Generation (NLG) platform, and Dynamic Narratives, an out-of-the-box NLG product extension for data analytics and visualization tools. See below for more information regarding our products.

Our customers include enterprise organizations such as USAA, MasterCard, Deloitte, Credit Suisse, Groupon, PricewaterhouseCoopers, IN-Q-TEL, and members of the U.S. Intelligence Community.

Our partners include a rapidly growing ecosystem of leading technology companies, resellers, and alliance partners who seamlessly integrate, implement, service and sell our technology. See our partners page for a current list. 

Yes! We’re always looking for intelligent, talented, and passionate people to join our team. If you’re looking for a flexible, energetic, and inspiring environment, we invite you to explore an opportunity with us. 

Natural Language Generation (NLG) is a subfield of artificial intelligence (AI) that represents a computer's ability to extract the most interesting and important facts from structured data and express those concepts in natural language. At Narrative Science, we turn data into actionable information that is easy to understand, so that everyone can be data-driven without needing to be data literate. 

Our NLG platform Quill goes beyond translating data into language. Quill is configured to automatically analyze, interpret, and communicate information from your data the way your business does-- producing narratives that adhere to your preferences around tone, language, and format.

Our Dynamic Narratives product extensions integrate NLG seamlessly into BI and analytics environments, increasing adoption of those tools by immediately explaining insights within data and visualizations.
 

Artificial intelligence refers to machines tasked with doing things typically done by people. Specifically, people acting intelligently, such as using language to identify the most relevant facts and communicate complex ideas.

Codifying that experience, we’ve created our proprietary Natural Language Generation (NLG) technology. Powered by artificial intelligence, our NLG products generate narratives that mimic the analytical and writing capabilities of a top-tier analyst, producing human-sounding narratives—yet created at a scale not possible by humans.

Fundamentally, NLP reads while NLG writes. NLP systems look at language and figure out what ideas are being communicated. NLG systems start with structured data, analyze it, then transform the insights into natural language. This blog post explains the differences in a bit more detail.

We’ve built our NLG products specifically for the enterprise, aimed to communicate insights from data in a way that highlights what is most relevant. Unlike business intelligence and visualization tools, which are built for individuals with skills to analyze and interpret data insights, our products are built for the business literate-- those that want to be data-driven, but may not have expertise in data analysis. It does this by providing information that is:

• Relevant: By surfacing the most interesting and important facts from data, our technology provides context-aware insights for each intended audience.

• Intuitive: Our NLG engine produces human-like language. It automatically utilizes variable word choice, understands when it’s best to combine sentences, and identifies the appropriate pronoun usage, verb tense, and grammar to produce fluid, conversational language that is easily consumable.

• Timely: By updating whenever there’s a change to the underlying data, our NLG technology can automatically scale the communication of information.

Narratives are the natural way we communicate. Instead of reporting numbers and visualizations that users still need to analyze and explain, data-driven narratives tell the what and the why, automatically creating a richer, more nuanced understanding of a business— so you don’t have to rely on analytic experts to translate the insights or manually interpret them yourself.

Narratives are the automated, data-driven stories that our Quill and Dynamic Narratives products produce. They are packed with relevant insights, written in conversational language, and generated at machine scale— empowering your people to work smarter and realize their greatest potential.

Dynamic Narratives integrates insightful natural language explanations of data and visualizations into any BI or analytics platform. As users interact with their data, charts, and graphs, Dynamic Narratives immediately update, enabling users to identify and communicate key insights faster. Dynamic Narratives can be leveraged using our out-of-the-box extensions for leading BI platforms, or integrated into data analytics products via a developer API.

Several innovative partners are currently using Narratives within their platforms. See our partners page for the latest list.

Dynamic Narratives perform a range of descriptive and advanced analytics. Depending on the type of visualization displayed, Dynamic Narratives will automatically run various analytic packages, such as CAGR, correlation, and regression, to generate a narrative explaining concepts such as change over time, relationships between data sets, and distribution of values. Learn more about the analytics within Dynamic Narratives in this blog post.

Dynamic Narratives allow you to tailor your narratives according to your preferences. You can adjust the following: level of detail, text format, names of measures and dimensions, sentiment of the stories, and order of content.

If your BI and analytics platform is already a partner of ours, check out our partners page to download and install the NLG extension directly into your platform. If you are a BI and analytics company interested in seamlessly integrating NLG capabilities into your platform, contact us to learn more about our OEM offering.